F&I Training & Certification School
Need help? (855) 212-1765
Learn The Following & Much More
Platform Features
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📊

Deal Structuring

Interactive deal simulators with realistic lender rate sheets and credit tiers.

🛡

Product Presentation

VSC, GAP, tire and wheel with proven word tracks that close.

💬

Menu Selling & Compliance

Menu process, objection handling, and federal compliance training.

🖥

F&I Software

RouteOne, DealerTrack, and DMS hands-on training.

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Certification Exam

The Final Exam after completing your training. Pass and receive your official F&I diploma.

🤝

Job Assistance

Our team networks with dealerships across the nation, scheduling F&I interviews for you.

12-Module Curriculum
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01

Introduction

Platform overview, F&I career intro, and getting started.
02

F&I Beginner Basics

Day-to-day expectations, rate sheets, assumptive approach.
03

Selling F&I Products

Features vs benefits, credibility, objection handling.
04

Presenting Products

Menu presentation, VSC, GAP, tire and wheel.
05

Live from the F&I Office

Guest presentations, cash deals, CITs, two-tier menu.
06

F&I Closes & More

Closing techniques, compliance, psychology, advanced F&I, and leasing.

Welcome to FMT

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F&I Training and Job Assistance
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Pricing & Enrollment
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Platform Features
Deal Structuring

Deal Structuring ▾

Interactive simulators with realistic lender rate sheets and credit tiers.

Our interactive deal simulator lets you practice structuring real deals with actual lender rate sheets. You will learn to read credit tiers, calculate reserve, and optimize deal profitability before you ever sit in the box.
  • Credit tier analysis and lender selection
  • Buy rate, sell rate, and reserve calculations
  • Real rate sheet practice scenarios
  • Subprime and prime deal packaging
Product Presentation

Product Presentation ▾

VSC, GAP, tire and wheel with proven word tracks that close.

Master the art of presenting F&I products with confidence. Our training covers every product in the F&I suite with scripted and adaptive word tracks that top-producing managers use daily.
  • VSC, GAP, tire and wheel, appearance
  • Menu presentation and payment quoting
  • Objection handling for every product
  • Features vs. benefits selling framework
Compliance

Compliance Training ▾

TILA, ECOA, FCRA, GLBA, Red Flags, Safeguards Rule.

Stay protected while you produce. Our compliance modules cover every federal regulation that applies to vehicle financing, with interactive quizzes after each section.
  • TILA / Regulation Z disclosure requirements
  • ECOA, FCRA, and Red Flags Rule
  • Gramm-Leach-Bliley (Privacy & Safeguards)
  • Adverse action notices and documentation
F&I Software

F&I Software ▾

Hands-on with RouteOne, DealerTrack, and DMS systems.

Get hands-on experience with the software you will use every day. Our platform walks you through credit application submissions, deal structuring, and contract printing so you are desk-ready on day one.
  • RouteOne credit app submissions
  • DealerTrack deal structuring
  • DMS contract printing and funding
  • Lender portal navigation
Job Assistance

Job Assistance ▾

Resume builder, interview coaching, and dealer introductions.

Our Career Development team personally calls dealerships in your area, introduces you by name, advocates for your qualifications, and schedules interviews on your behalf. You are not doing this alone.
  • Team advocates for you with dealerships
  • Professional F&I resume built for you
  • Mock interview preparation with trainers
  • Ongoing support after placement
F&I Certification Pricing Demo Reviews Verify Diplomas
4.7
★★★★★
Google
4.7
★★★★★
Indeed
A+
★★★★★
BBB
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New to F&I? Get 3 Free F&I Lessons →
Dealership Solutions

Dealership Training That Increases F&I Profitability

Create sustainable, long-lasting change in your F&I Office. Increase PVR, improve compliance, and build an F&I Certified department. All online. No time away from the desk.

View Dealership Pricing Call (855) 212-1765
✓ 100% Online
✓ No Time Away From Desk
✓ Results in 30 Days
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Increase PVR

Equip your F&I team with modern menu presentation, closes, and product knowledge that drives higher per-vehicle revenue.

🛡

Reduce Risk

Compliance training on TILA, ECOA, FCRA, GLBA, Red Flags, and more. Protect your dealership from costly violations.

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Certified Staff

Each employee earns an F&I Certification plaque to display in the dealership. Instant credibility with customers.

Why It Matters

Why Dealership Training is an Essential Investment

Dealership Training is an essential investment for any business looking to enhance its F&I profitability and customer satisfaction. Our comprehensive program is designed to equip your F&I Managers with the skills needed to excel in today's competitive market.

By investing in your F&I department and giving them the tools to become better at their job, you increase your odds of profitable months. Dealership training helps dealerships increase profitability, enhance customer satisfaction, create sustainable habits, and drive higher PVR. These improvements are made possible by a specialized program designed to equip automotive dealerships, and their staff, with the skills and knowledge necessary to increase revenue.

Dealership training unlocks a dealership's potential by helping F&I professionals overcome the unique challenges faced by dealerships in 2026. Training helps staff learn how to navigate complex financing scenarios, present F&I options with confidence, and handle customer objections with finesse. Our program offers personalized strategies to address your dealership's individual weaknesses, helping to boost your revenue and PVR.

What's Included

What your dealership receives

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Hundreds of F&I Lessons

Employees receive access to live F&I Trainers, hundreds of lessons, tools, software, and engagement with F&I mentors.

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Proprietary F&I Software

Access to exclusive dealership F&I Software. Build F&I menus with drag-and-drop, log deals, view performance, analyze charts, and create warranty sheets.

🎓

Certification Plaques

Dealership employees who complete the program receive an F&I Certification plaque to place on their desk or wall. Builds customer trust.

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Live Trainer Access

Wherever your F&I staff has internet, they have access to our training staff. No more waiting weeks or months for a trainer to show up.

100% Online

No time away from the dealership

Dealerships do not have to fly their F&I staff to Finance Manager Training. Our program was engineered to be taught completely online. The advantages of this method include no time away from the dealership for F&I employees, reduced cost for the dealership, and constant access to F&I Trainers.

Wherever your F&I staff has internet, they will have access to our training staff. This is a large improvement over access to a trainer every few weeks or months (if they even show up). We have trained and certified F&I Managers in nearly every state in the USA, as well as Canada.

Curriculum

10 Dealership Training Modules

A comprehensive program covering every aspect of the F&I office.

Equip F&I managers with a foundational understanding of their roles and responsibilities. Covers protecting the dealership through compliance, maintaining high CSI scores, generating revenue through F&I products, and building knowledge and confidence. F&I managers are often the last dealership representatives customers interact with.
Learn new approaches, create profitable habits, and build your F&I foundation. Covers the assumptive approach, genuine concern when customers decline, confidence in products, key financial terms (PVR, LTV), and ethical practices including federal regulations.
Transition from traditional sales techniques to an information-centric approach. Customer interaction techniques including meet-and-greet, buffer documents, separation of sales and finance, real-life case studies, and focusing on customer benefits like peace of mind and financial protection.
Effective methods for presenting and explaining F&I menu options to customers. Includes Finance Manager Training's highly desired "rope-a-dope" technique, visual aids, PVR-increasing phrases, and value explanation for why customers should choose higher-tier packages.
Comprehensive training on legal requirements governing automotive finance. Federal law from Form 8300 to Regulation Z, consumer protection laws, accurate documentation and record-keeping, audit preparedness, and using written agreements to protect the dealership.
Build strong closing skills with dozens of F&I closes. Identifying objections, timing the close, effective responses. Includes Assumptive Close, Ben Franklin Close, Alternate Choice Close, 99% Close, Summary Close, Straight Punch Close, Needs-Based Close, Testimonial Close, Puppy Dog Close, and many more.
Practical training through real-world scenarios and interactive simulations. Analyzing case studies, problem-solving techniques for common F&I office issues, time management best practices, and organization skills to keep the office running efficiently.
Advanced skills in understanding customer psychology. Identifying psychological barriers to objections, ethical influence techniques, balancing emotion vs. logic, mirroring and matching for subconscious rapport, and methods for building lasting trust with customers.
Advanced skills in structuring deals, analyzing credit reports, and understanding lender rate sheets. Upselling and cross-selling techniques, advanced negotiation, data analysis, balancing profitability and customer satisfaction, communicating with lenders, and closing complex multi-product deals.
Strategies for handling and overcoming customer objections effectively. Understanding the root cause (lack of framework, not a hard "no"), ego management, acknowledging concerns, providing additional information, and reframing objections to show empathy while explaining benefits.
Transparent Pricing

Dealership Training Plans

Volume pricing for dealerships. Same world-class training, built for teams.

Up to 10 Employees

$6,797
One Time Fee
✓Online Dealership Training
✓F&I Trainers Available 7 Days Per Week
✓1 on 1 Training Sessions
✓Access to 100+ Training Lessons
✓Track Your Employees Progress
✓Distinguished Dealer Plaque when 85% of F&I Staff complete their training
Call 855-212-1765
Popular

11-20 Employees

$9,797
One Time Fee
✓Online Dealership Training
✓F&I Trainers Available 7 Days Per Week
✓1 on 1 Training Sessions
✓Access to 100+ Training Lessons
✓Track Your Employees Progress
✓Distinguished Dealer Plaque when 85% of F&I Staff complete their training
Call 855-212-1765
Need pricing for more than 20 employees? Call (855) 212-1765 for custom dealership pricing.
No hidden costs, no surprise charges, no fine print. Transparent dealership pricing.
Looking for individual F&I training? Click here →
🏛

BBB A+ Rated

The highest possible rating from the Better Business Bureau.

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BBB A+ Rating

The highest possible rating from the Better Business Bureau.

🌎

46 States + Canada

We have trained and certified F&I Managers in nearly every state, as well as Canada.

🔄

No Rebound Syndrome

Your staff keeps lifetime access to lessons and updates. No forgetting what they learned after a one-day seminar.

Dealership Training in 2026

Dealership training helps dealerships increase profitability, enhance customer satisfaction, create sustainable habits, and drive higher PVR. This training is especially crucial for the Finance and Insurance department, where a large portion of dealership revenue is earned. Our program is not a one-size-fits-all solution; it offers personalized strategies to address your dealership's individual weaknesses.

Did you know? Finance Manager Training has an A+ BBB Rating. We have trained and certified F&I Managers and F&I hopefuls in nearly every state in the USA, as well as Canada.

Build your F&I Department by investing in training that was engineered to increase profit and decrease customer complaints. Earn the trust of your customers by having a fully certified F&I staff. Proudly display F&I Dealership Certification Plaques on your wall. Your F&I Staff receives access to our recorded F&I Lessons for life. You do not have to worry about rebound syndrome, because we never leave.

Ready to invest in your F&I team?

Call us to discuss your dealership's training needs and get volume pricing.

Call (855) 212-1765 Enroll Online

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